Support
In crisis right now?
Don't email us — call. US/Canada: 988 · UK: 116 123 (Samaritans) · or text HOME to 741741. iQuit is not an emergency service.
Contact us
Support: support@iquitx.com
Everything else: hello@iquitx.com
Include the email address on your iQuit account so we can find you faster. Never include passwords.
Manage or cancel your subscription
Subscriptions are billed by Apple or Google, not by us. In the app: Settings → your plan → Manage Subscription opens the system subscription screen, where you can change plans or cancel. Cancelling keeps Premium until the end of the current billing period. Refunds are handled by Apple / Google Play — email us if you get stuck and we'll point you at the right form.
Restore a purchase
On a new device or after a reinstall: open the paywall and tap Restore Purchases, signed in with the same Apple ID or Google account that bought the subscription.
Delete your account
Settings → Delete my account. This wipes your account and all data associated with it — timers, check-ins, journals, chat with Sam, Circle memberships, Embers. It cannot be undone. Chat history goes immediately; everything else is purged from our systems within 30 days.
Export your data
Email hello@iquitx.com from your account email and we'll send a JSON archive of your data within 30 days.
Report a bug
Email support@iquitx.com with what you did, what you expected, and what happened instead. A screenshot helps enormously.
Report content or a user
Tap the ⋯ menu on any post or message and choose Report. Reports are anonymous and reviewed by our team. See the Community Guidelines for what's not allowed.